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TERMS OF SERVICE

Plain terms.

How Driftlatch works, what's included, and what to expect. No legal padding.

Built for real life
No streaks. No guilt. Use it when life is busy.
Privacy-first
Nothing read. Nothing tracked. Only what you enter.
14-day refund
Not right for you? Email us. Done.
Not therapy
A support tool. Not a replacement for care.

What Driftlatch is

A privacy-first tool for founders and high-drive professionals navigating the gap between work pressure and home life.

It works through check-ins, a Pressure Profile, matched micro-tools, and weekly reflection. The goal is one clean next step — not a perfect routine.

Who it's for

Adults using it for personal reflection, day-to-day regulation, and relationship-aware support under pressure.

It is not designed for minors and should not be used as a substitute for professional mental health support.

Your account

Some features require an account and an active paid plan.

You are responsible for keeping your login email accessible and for all activity that occurs under your account.

Billing and renewal

Driftlatch offers monthly and annual access, billed at the start of each period.

Billing is processed securely through our payment provider, Paddle.

Access to paid features requires a valid active entitlement at the time of use.

Refunds

14-day full refund guarantee from the date of purchase — no explanation needed.

Email [email protected] within 14 days and we'll process it.

Requests outside the 14-day window may be declined unless required by law.

Cancellation

Cancel at any time. Cancellation stops future billing immediately.

Cancellation does not refund payments already made, except where covered by the 14-day guarantee above.

Privacy

Driftlatch does not read your messages, emails, or calls.

Driftlatch does not track your phone activity or location.

The product works only from what you choose to enter.

Our Privacy Policy explains how account and billing data are stored and used.

Acceptable use

You may not misuse, copy, reverse-engineer, scrape, resell, or interfere with Driftlatch or its systems.

You agree to use the service lawfully and in good faith.

What Driftlatch is not

Driftlatch does not diagnose. It is not a replacement for therapy, psychiatric care, emergency services, legal advice, or medical treatment.

If you are in crisis, please contact an emergency service or mental health professional.

Service changes

We may improve, update, pause, or remove parts of Driftlatch as the product evolves.

We do not guarantee uninterrupted or error-free availability at all times.

Changes to these Terms

We may update these Terms periodically. Continued use of Driftlatch after changes means you accept the updated Terms.

Contact

For support, billing, or refund questions:

[email protected]

Questions about your account or billing?

One message. We'll sort it out.

Email support →

Driftlatch · Privacy-first · Built for founders